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Dear customer, we can assure you that we handle and ship your orders as usual. Due to COVID-19 there may be minor delays in delivery. Read more.
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Information regarding the coronavirus for Lensplaza customers

Your order at Lensplaza

Our goal is to offer our customers a smooth shopping experience even in times of the coronavirus pandemic. On this page, we will be informing you about possible restrictions that could result from safety measures to contain the virus.

In addition to your satisfaction as a customer, the health of our employees is of course top priority. We have taken extensive measures and have also expanded our warehouse at short notice to ensure long-term supplies. Our customer service is here for you as usual.

Delays in delivery

The Netherlands
We are sending all mailbox parcels and packages to our customers through PostNL. Current information on the status of delivery by PostNL and answers to frequently asked questions can be found on this page and in the FAQs.

Belgium
The new measure taken by the Belgian government for closing not-essential shops, has the result that parts of PostNL pick-up points in Belgium are closed. Parcels that cannot be delivered after a second attempt, will go to a PostNL point that remains open.

Current information about possible delivery delays for the Netherlands and Belgium can be found on this page

Hygiene

As to the current situation, we ask you to remember how important correct hygiene is when using contact lenses. Please do not forget to clean your hands thoroughly before inserting and removing your lenses. Weekly and monthly lenses also need to be purified and cleaned thoroughly to remove germs.

For health-specific questions, we refer you to the RIVM website.

We hope you and your relatives will get through the next few weeks safely. Stay healthy!

   CHAT WITH US

Fast free shipping

Your order will be shipped the same day if the order is placed before 8.45 PM and all items are in stock (Sunday-Friday).

For orders of € 30 and more shipping is free of charge.

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Free Return at Any Time

Should you, for any reason, not be satisfied with your product you can apply for an exchange or a full refund at any time!

Secure shopping and payment

We use an encrypted connection and multiple, secure payment methods to provide you a safe online shopping experience.

Betaalmethoden: Visa, Mastercard, Paypal, iDeal, Bancontact, Maestro
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